MIX Assistance - System Requirements [EN]

Dokumentation auf Deutsch



Clients


Check the minimum requirements for each platform.


Unterstützte VersionenDownload
iOSiOS 11+Link
AndroidAndroid 5+Link
BrowserSiehe Tabelle "Web-RTC fähige Browser"Link
HoloLens 1Windows 10Link
Realware HMT-1Android 5+Link

Web-RTC Ready Browsers


The software can be used with the following browsers. All information without guarantee.


Minimum VersionRecommended VersionAudio/VideoScreen Sharing
FirefoxLatestLatestYesYes
Chrome73LatestYesYes (with Extension)
Safari11LatestYesNo
Edge (deprecated)40LatestYesNo
Internet Explorer (deprecated)1111YesNo

Web-RTC Compatibility Check (for free)


For the use of the software you can check with this Test whether all system requirements for the use with your browser are fulfilled.

This should be the result of the test:


Ergebnis
Microfon
GREEN
Camera
GREEN
Network (UDP/TCP)
GREEN
Connectivity (Relay/Host)
GREEN
Throughput
GREEN

Supported Bandwidths



Average Download / UploadSupport
2G / GPRS

50kbps / 25kbps

A connection is generally not possible
RED
2G / Edge

100kbps / 50kbps

An audio connection may be possible
GREY
3G / Basic

200kbps / 100kbps

An audio connection should be possible
GREY
3G / HSPA

1.5mbps / 0.75mbps

A low quality audio/video connection should be possible
YELLOW
3G / HSPA+

4mbps / 01.5mbps

A normal audio/video connection should be possible
GREEN
3G / DC-HSPA+

8mbps / 3mbps

A high quality audio/video connection should be possible
GREEN
4G / LTE

15mbps / 7.5mbps

A high quality audio/video connection should be possible
GREEN

Portfreigaben


The system uses TURNS servers, so only port 443 has to be open.

Advantages of a TURNS server:

  • Audio & video transmission is encrypted
  • No application for new port releases in IT
  • Secure and functioning connection/transmission between almost all corporate networks